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Submit a bug report

Improve Superlist with detailed bug reports

Marcel avatar
Written by Marcel
Updated over 10 months ago

Running into an issue while using Superlist? Here’s how to submit a report.

Report an issue

The easiest way to submit a bug report is to open the app, click on your profile picture, and select Report an issue on desktop / web or Get support on mobile. This will open our help center in a browser window. In this window, select the chat option and you will be put in contact with one of our team members to report and discuss your issue.
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If you run into an issue that prevents you from opening Superlist, you can 
reach out to our support team at [email protected].

Describe your experience

In order for us to identify and fix bugs, we need as much context as possible. When reporting an issue, please provide:

  1. An overview of the issue.

  2. Step-by-step instructions on how to reproduce the issue, along with screenshots or screen recordings, if possible.

  3. The list URL, in the event an issue is affecting a specific list.

  4. Details on the version of Superlist you were using (available by clicking on Superlist in your menu bar and selecting About Superlist).

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